What can Lumicast see in our SharePoint?+
Only what the connected Microsoft account is allowed to read. Lumicast asks for read access to sites (Sites.Read.All) and never writes anything to SharePoint. A site in the hub that the account can’t read is skipped.
Does our IT administrator need to approve anything?+
For Teams, yes: your Microsoft administrator approves the Lumicast app once, and after that you can connect. For SharePoint, it depends on your organisation. If employees may approve apps themselves, you give consent while connecting. Otherwise, your administrator approves the app once.
How soon is a new post on the display?+
By default, Lumicast checks for anything new every 5 minutes. With news from a whole hub, a new post or a new site can take longer to appear, because SharePoint has to index it first. That takes anywhere from a few minutes to a few hours.
What if Microsoft asks us to sign in again?+
Then the connection stops updating and the displays keep showing the latest posts. Lumicast warns you when a connection is about to expire. Reconnect signs you back in, including when your organisation requires multi-factor authentication.
What happens if the internet connection drops?+
The display keeps showing the latest posts it received. If they are well past their refresh time, the display shows a notice that the content may be out of date. As soon as the connection is back, the new posts appear.
Can we try it with our own SharePoint?+
Yes. During the 14-day trial you have access to Team and can connect your own Microsoft account, including Teams and news from a whole hub. If you don’t choose a plan afterwards, your displays stop playing. Your workspace and content stay available.