How does the free trial work?
Try Lumicast for 14 days with the features of Team, on up to 25 displays and without payment details. You get a reminder three days before it ends. If you subscribe earlier, billing only starts on the day your trial ends. If you do nothing, your displays stop playing. Your workspace and content are kept.
Can I choose Solo after the trial?
Yes, your pages remain saved. Solo is for one user and one workspace with essential apps. If you use premium apps, data connections, shared content, multiple users or multiple workspaces, you need Team or must first adjust your setup to fit Solo.
How can I pay?
Pay by credit card or direct debit, monthly or yearly, upfront for the period you choose. If you prefer to pay by invoice, choose yearly billing: you receive the invoice by email and have 30 days to pay. All prices exclude VAT.
Can I add or remove displays later?
Yes. Extra displays take effect straight away and you only pay for the rest of your current period. Fewer displays take effect from your next period.
How does cancelling work?
You can cancel at any time. Your subscription continues until the end of the month or year you have paid for and is not renewed after that. On a yearly plan, the remaining months are not refunded.
Does Lumi cost extra?
No. Lumi is included in every subscription, within fair use. If you use far more than usual in a month, Lumi pauses until the next month and you can ask us for more room. Designing and editing yourself never counts.
Can I use Lumicast without Lumi?
Yes. You do not need Lumi. Create pages, use templates and manage your displays yourself. You can also edit designs made by Lumi yourself.
When should I choose Team instead of Solo?
Choose Team to work with colleagues, give locations or departments separate workspaces or use connections such as Teams, Power BI, Google Sheets and Zermelo. If you manage everything yourself in one workspace and only need essential apps, Solo fits.
When should I choose Enterprise?
Choose Enterprise if you need single sign-on, an audit log overview or additional arrangements for setup, procurement or contracts. There is no minimum number of displays. We discuss your requirements and prepare a proposal with pricing. Team also supports larger display networks. The standard SLA applies to all paid plans; Enterprise can include a custom SLA.
Are displays and installation included?
No. Your subscription covers the Lumicast software. Hardware and installation cost extra. If your display needs a separate player, our Pixie player costs a one-off €150 excl. VAT. In the Netherlands, we can help you find a reseller for installation and on-site support.