This Privacy Policy explains how Lumicast B.V. maintains and discloses user information obtained through https://lumicast.com. By using the Site, you consent to the data practices described herein.
Personal Data is processed under this Policy in accordance with the General Data Protection Regulation (2016/679) and applicable national data protection laws. Lumicast B.V. acts as the data controller.
The Company may revise this Privacy Policy to reflect changes in law, practices, or technology. Material changes will be prominently posted on the Site.
What if I do not want to accept this Privacy Policy?
By using this Site, you signify acceptance of this Policy. If you disclose Personal Data regarding third parties to the Company, you must refer them to this Policy.
1. Definitions and Interpretation
- Account: personal information, Payment Information and credentials for accessing Material and communications Systems.
- Content: text, graphics, images, audio, video, software, data compilations on the Site.
- Cookie: small text file placed on your computer to identify recurring visitors and analyze browsing habits.
- Data: all information submitted to the Site, including Account details.
- Service: online facilities, tools, services or information available through the Site.
- System: online communications infrastructure including web-based email, message boards, live chat.
- User/Users: third party accessing the Site, not employed by the Company.
- Website: the current website and sub-domains unless expressly excluded.
2. Data Collected
Data collected may include:
- first and last name;
- contact information (email addresses, telephone numbers);
- photos.
Automatically collected information:
- IP address;
- web browser type and version;
- operating system;
- list of URLs, activity on the Site, exit sites;
- Cookie information.
The Company does not collect Special Categories of Personal Data (race, ethnicity, religious beliefs, sexual orientation, political opinions, trade union membership, health data, genetic or biometric data).
3. Our Use of Data
3.1 Personal Data is retained while you use the Services and Systems. Data submitted through communications Systems may be retained for up to one year.
3.2 Data will not be disclosed to third parties unless required or permitted by law, including affiliates and group companies.
3.3 All personal Data is stored securely in accordance with GDPR and EU Privacy Directive principles.
3.4 Data may be used for:
- internal record keeping;
- improvement of products/services;
- transmission of promotional materials by email;
- market research contact via email, telephone, fax or mail for Site customization.
4. Third Party Web Sites and Services
The Company may employ third parties for payment handling, delivery, search engine facilities, advertising and marketing. These providers have limited access to personal Data and may use it only to perform requested services. All data processing by third parties must comply with this Policy, GDPR and the EU Privacy Directive.
5. Duration of Data Storage
Data is retained for the entire customer relationship and as long as necessary for the processing purposes described above.
6. Your Rights
Under data protection laws, you have the right to:
- request access to your personal data;
- request correction of your personal data;
- request erasure of your personal data;
- object to processing of your personal data;
- request restriction of processing;
- request transfer of your personal data;
- withdraw consent.
You may lodge a complaint with a Data Protection Authority if you believe your Personal Data is processed incorrectly or your rights have been violated.
7. Customer Support
7.1 Support personnel handle your contact information and communication contents. Do not share sensitive data. Depending on the communication method, the following may be processed: IP address (chat support), phone number (phone/SMS support), email (email support), and the user ID of an instant messaging app (QR code / instant messaging support). Support ticket contents are retained for quality assurance and product development, and phone calls may be recorded for the same purposes. Processing is based on the service agreement and a legitimate interest in service quality follow-up and development.
7.2 For Privacy Policy questions, please contact the Company using the details below.
Contact
If you have any questions about this Privacy Policy, please contact us: